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C-TB1200-07
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HS330
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Customer Support Specialist
HD0-400 QQ0-400

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Help Desk Analyst
HD0-100 QQ0-100

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Help Desk Manager
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HDI Certification Practice Test
HD0-100 Help Desk Analyst (HDA)
Last Update February 18, 2010 QN: 120
HD0-200 HDI Qualified Help Desk Senior Analyst
Last Update February 10, 2010 QN: 230
HD0-300 Help Desk Manager
Last Update February 23, 2010 QN: 180
HD0-400 HDI Qualified Customer Support Specialist
Last Update February 11, 2010 QN: 130
QQ0-100 Help Desk Analyst (HDA)
Last Update February 14, 2010 QN: 120
QQ0-200 HDI Qualified Help Desk Senior Analyst
Last Update February 1, 2010 QN: 120
QQ0-300 Help Desk Manager
Last Update February 08, 2010 QN: 180
QQ0-400 HDI Qualified Customer Support Specialist
Last Update February 16, 2010 QN: 130
QN: Question Number
Note: The question numbers are approximate.
There might be a slight difference as we update.
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3Com
3M0-212 3M0-700 3M0-331
3M0-701 3M0-250 3M0-600
3M0-211 3M0-300
Apple
9L0-007 9L0-611 9L0-615
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Cisco
642-567 646-363 640-816
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CIW
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CompTIA
SY0-201 SY0-101 220-604
PD1-001 220-302 220-701
RF0-001 220-601 N10-003
BR0-001 IK0-002 EK0-001
225-020 TK0-201 220-602
220-301 220-603 PK0-002
HT0-101 225-030 N10-004
SK0-002 HT0-102 CT0-101
XK0-001 220-702 XK0-002
EMC
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E20-012 E22-183 E20-520
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HP
HP0-663 HP0-262 HP0-678
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IBM
000-229 000-719 000-M14
000-351 000-842 000-419
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LOT-956 000-316 LOT-702
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LPI
117-202 117-201 117-101
117-301 117-102 117-199
Microsoft
70-270 70-529 70-526
70-562 MB2-632 70-624
70-293 70-228 70-445
70-290 70-282 70-643
70-620 70-554 70-631
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Nortel
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Oracle
1Z0-036 1Z0-211 1Z0-271
1Z0-040 1Z0-032 1Z0-025
1Z0-101 1Z0-212 1Z0-132
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1Z0-035 1Z0-030 1Z0-045
1Z0-024 1Z0-140 1Z0-242
PMI
PMI-001
Sun
310-091 310-302 310-051
310-220 310-015 310-345
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VMware
VCP-310 VCP-410

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