QQ0-400 HDI Qualified Customer Support Specialist Training Course


HDI ™

QQ0-400 HDI Qualified Customer Support Specialist



Note 1: QQ0-400 Exhibit and all related diagrams are not shown in demo questions.
Note 2: QQ0-400 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.


Demo Question 7.


What is the best reason for using paraphrasing?

A. Using paraphrasing gives the customer a chance to tell you if you have understood them.
B. Using paraphrasing increases the customer knowledge of technical terminology.
C. Use paraphrasing to repeat the customer words back to them.
D. Use paraphrasing to tell the customer what they should have done.


Display Answer


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Answer: A

Explanation:



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