QQ0-200 HDI Qualified Help Desk Senior Analyst Training Course

HDI ™

QQ0-200 HDI Qualified Help Desk Senior Analyst

Note 1: QQ0-200 Exhibit and all related diagrams are not shown in demo questions.
Note 2: QQ0-200 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.

Demo Question 7.

What are two disadvantages of self-help technology? (Choose two)

A. It requires regular maintenance
B. There can be loss of personalised service
C. It does not fully utilise support resources
D. It decreases customer dependency on the help desk

Display Answer

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Answer: A, B

Explanation:

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