MB2-423 CRM 3.0 Applications
Note 1: MB2-423 Exhibit and all related diagrams are not shown in demo questions.
Note 2: MB2-423 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: MB2-423 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 3.
You work as a Marketing Representative at EliteCertify.com. Microsoft CRM 3.0 has been implemented on the EliteCertify.com network. The company recently ran a campaign that has been marked as complete. You are contacted telephonically by a customer in response to the campaign. The customer expresses an interest in the campaign product. You need to record the telephone call from the customer. What should you do?
A. Targeted marketing lists should be created to add the campaign response.
B. You should create a folder to list all the telephone activities.
C. You should add a new campaign response to the completed campaign.
D. You should add a new opportunity in My work in the Workplace.
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