MB2-186 Microsoft CRM Applications Professional v.1.1 Practice Exam


Microsoft ™

MB2-186 Microsoft CRM Applications Professional v.1.1



Note 1: MB2-186 Exhibit and all related diagrams are not shown in demo questions.
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Demo Question 1.


A Case can be assigned to which of the following?

A. Knowledge Base article
B. Opportunity record
C. Public queue
D. Sales Literature article


Display Answer


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Answer: C

Explanation:



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