EX0-101 ITIL Foundation v.3
Note 1: EX0-101 Exhibit and all related diagrams are not shown in demo questions.
Note 2: EX0-101 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: EX0-101 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 9.
Which of the following would NOT be a task carried out by the Request Fulfillment process?
A. The sourcing and delivering of the components of requested standard services (e.g. licenses and software media)
B. Provision of a channel for users to request and receive standard services for which a predefined approval and qualification process exists
C. Provision of information to users and customers about the availability of services and the procedure for obtaining them
D. Provision of information used to compare actual performance against design standards
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