EX0-100 ITIL Foundation Certificate in IT Service Management Brain Dump


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EX0-100 ITIL Foundation Certificate in IT Service Management



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Demo Question 5.


A number of new PCs have been installed at a company's offices. For which of the following activities was Configuration Management responsible?

A. establishing the correct links in the Local Area Network
B. installing software
C. making available the necessary user's manuals
D. recording data regarding the PCs


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Answer: D

Explanation: The CMDB that contains details of the organization's elements (such as workstations) that are used in the provision and management of its IT services.



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