E20-320 EMC Assessment, Planning & Design Exam
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Demo Question 10.
You work as a design specialist at EliteCertify.com. Your review of the EliteCertify.com storage team shows the following: 1. The storage team understands the value of storage services to the business and their role within the business value chain. 2. Staff skills align with tasks that support business objectives. 3. Everyday activities include monitoring against formal performance targets. 4. The basis of storage decisions is business alignment. At which organizational maturity level is EliteCertify.com?
A. Defined
B. Informal
C. Managed
D. Optimized
E. Repeatable
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Answer: C
Related to Enterprise Maturity Model as defined below:
Level: 1 - Initial (Ad Hoc) - Some basic storage practices performed, inconsistently,
often on individual ad hoc basis; no formalized policies or controls; no tool usage; no
expertise exists; high risk or business impact.
Level:2 - Repeatable (Informal) -
Recognized need for function, platform or departmental level work on base practices for
planning, implementation, tracking purposes; this includes configuration management,
release management, and oversight; no specific organization tasked with performing
these functions; basic home grown tools deployed; no planning or training (most
activities are reactive in nature); medium risk to business impact.
Level:3 - Defined -
Managing the functions has been formally assigned to an organization; well defined
processes in place at departmental or platform level who are also charged with
enforcement; tools are deployed but they are usually platform specific point products and
are not fully automated or integrated; feedback using data being collected, peer reviews,
integrated management; low risk of business impact.
Level: 4 Managed ( Formal,
corporate-wide) - Function is tied to strategic business goals; establishing measureable
performance metrics; processes defined to reach those goals; rigorous proactive
methodology is used; managing for performance and quality;
and support capabilities on a corporate-wide basis.
Level: 5 - Optimizing "world class" -
Establishment of proactive processes implemented corporate-wide; establishing
quantitative effectiveness goals; integration of methodologies with other functions;
continuous improvement process based upon metric results; pilot technical innovation.
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