E20-320 EMC Assessment, Planning & Design Exam
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Demo Question 1.
You work as a design specialist at EliteCertify.com. Your review of the EliteCertify.com storage team shows the following: 1. Established a proactive process that is implemented corporate-wide. 2. Established quantitative effectiveness goals. 3. Implements continuous improvement of everyday activities based upon metric results. 4. Integrated of methodologies with other functions. At which organizational maturity level is EliteCertify.com?
A. Defined
B. Informal
C. Managed
D. Optimized
E. Repeatable
Display Answer
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Answer: D
Related to Enterprise Maturity Model as defined below:
Level: 1 - Initial (Ad Hoc) - Some basic storage practices performed, inconsistently,
often on individual ad hoc basis; no formalized policies or controls; no tool usage; no
expertise exists; high risk or business impact.
Level: 2 - Repeatable (Informal) - Recognized need for function, platform or
departmental level work on base practices for planning, implementation, tracking
purposes; this includes configuration management, release management, and oversight;
no specific organization tasked with performing these functions; basic home grown tools
deployed; no planning or training (most activities are reactive in nature); medium risk to
business impact.
Level: 3 - Defined - Managing the function has been formally assigned to an
organization; well defined processes in place at departmental or platform level who are
also charged with enforcement; tools are deployed but they are usually platform specific
point products and are not fully automated or integrated; feedback using data being
collected, peer reviews, integrated management; low risk of business impact.
Level: 4 - Managed (Formal, corporate-wide) - Function is tied to strategic business
goals; establishing measureable performance metrics; processes defined to reach those
goals; rigorous proactive methodology is used; managing for performance and quality;
strong strategy, planning and support capabilities on a corporate-wide basis.
Level: 5 - Optimizing "world class" - Establishment of proactive processes implemented
corporate-wide; establishing quantitative effectiveness goals; integration of
methodologies with other functions; continuous improvement process based upon metric
results; pilot technical innovation.
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