CCNT Convergent Network Technologies Practice Exam


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CCNT Convergent Network Technologies



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Demo Question 1.


A call center wants to be able to transfer both a voice call and related customer information to a colleague. Which CTI application would most likely be used for this situation?

A. Automated attendant
B. Text-to-speech
C. Voice mail
D. SVD


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Answer: D

Explanation:



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