920-193 Business Communications Manager 50 (BCM50) Rls. 1.0
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Note 2: 920-193 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 7.
EliteCertify.com has set up a Call Center configuration that can handle a maximum of twelve calls. Two voice channels are available to Call Center and there is a maximum greeting length of thirty seconds. What is the longest time a caller can be on hold?
A. sixty seconds
B. two minutes and thirty seconds
C. three minutes and ten seconds
D. four minutes and twenty seconds
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