920-170 Nortel Symposium Call Center Server 5.0 Application Developer
Note 1: 920-170 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 920-170 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 920-170 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 19.
In a SCCS 5.0 application, which of the following section will interrupt recorded announcement and immediately direct a call to an agent assigned to the sales_sk skillset when an agent becomes available?
A. GIVE RAN WAIT 2 QUEUE TO SKILLSET sales_sk
B. QUEUE TO AGENT sales_sk WAIT 2 GIVE RAN
C. QUEUE TO SKILLSET sales_sk WAIT 2 GIVE MUSIC
D. QUEUE TO SKILLSET sales_sk WAIT 2 GIVE RAN
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