920-170 Nortel Symposium Call Center Server 5.0 Application Developer
Note 1: 920-170 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 920-170 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 920-170 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 13.
EliteCertify.com has SCCS 5.0 As standard practice when strutting the Master Script for Transfer, which action should be applied?
A. Make sure that there is NO Wait statement when using the Transferred command.
B. Use a separate section for new calls entering the Master Script for the first time.
C. Do Not use separate section for calls being transferred back into controlled directory number from interactive voice response
D. Do NOT use separate section for calls being transferred back into CDN by live agent.
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