920-164 Contact Center Manager RIs6.0 I & M
Note 1: 920-164 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 920-164 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 920-164 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 10.
During the installation of a new co-resident Contact Center Manager Administration (CCM
A. and Contact Center Manager Server (CCMS), you are to install pcAnywhere for your remote access support. During the configuration of pcAnywhere you receive a message saying that you do not have the rights to create a new caller. What should your next step be? Contact Nortel technical support for assistance.
B. Change the windows user access rights for pcAnywhere files.
C. Verify the video drivers against your pcAnywhere requirements.
D. Configure Microsoft remote desktop connection as an alternative.
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