920-119 Symposium Call Center TAPI/Agent Practice Tests

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920-119 Symposium Call Center TAPI/Agent

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Demo Question 4.

Which of the following can a field engineer expect to find in the data sent from Symposium Call Center server 4.2 to TAPI 2.3?

A. Caller Line ID only
B. Caller Line ID and/or Agent ID and /or DNIS
C. Agent ID, and /or skill st name and/or caller input
D. Caller Line ID and/or caller input (eg account number) and/or DNIS

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Answer: B

Explanation:

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