920-119 Symposium Call Center TAPI/Agent Certification Test

Nortel ™

920-119 Symposium Call Center TAPI/Agent

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Demo Question 18.

In a multi-site Nortel Networks environment that requires calls and caller attached data move between locations to available agents, what two TAPI service Provider features are required in the environment to effectively meet this inter-site relationship? (Choose two)

A. MAX 10
B. Networked TAPI
C. TCP/IP WAN connectivity
D. ISDN/PRI between SCCS

Display Answer

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Answer: A,C

Explanation:

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