920-119 Symposium Call Center TAPI/Agent
Note 1: 920-119 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 920-119 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 920-119 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 17.
To access a CRM or other desktop application in the enterprise environment using TAPI service provider and Symposium Agent, what sequence of steps are required to generate the CRM screen pop?
A. Add an application; Create a format mask, Create a trigger, Test the trigger
B. Create a trigger Create a format mask Add an application Test the trigger
C. Create a format mask Create a trigger Add an application Test the trigger
D. Create a format mask Create a trigger Test the trigger Add an application
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