920-119 Symposium Call Center TAPI/Agent
Note 1: 920-119 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 920-119 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 920-119 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 16.
A technician is establishing a Meridian 1 call center configuration that includes the use of an IVR unit and a TAPI server. The TAPI server has been initialized but no IVR Registration Message is present in the overflow log capture. The technician confirms that the IVR and TAPI server can 'ping' each other. Next the technician enters DOS commands on the TAPI server and discovers that port 5000 is listed as 'LISTENING'what is the most probable cause of the problem?
A. the port 5000 has not been configured
B. the port 5000 is in use by another application
C. the IVR has been initialized but not set to ACTIVE
D. the TAPI Server has been initialized but not set to ACTIVE
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