920-119 Symposium Call Center TAPI/Agent
Note 1: 920-119 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 920-119 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 920-119 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 12.
A field engineer is trouble shooting a Symposium TAPI server 2.3 where the customer is losing call data. They explain that the call entering the Call Center and waiting in ACD Queue for more than 10 minutes does not contained call data. Calls answered at 5 minutes are fine. Using the Logger Utility provider with TAPI Server, it shows call data destructors are occurring. What does this indicate?
A. The system clock is not set correctly
B. The Life Span Time timer is set to 5 minutes.
C. The Life Span Time timer is set to 10 minutes
D. The default Provider parameters should have been accepted.
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