920-119 Symposium Call Center TAPI/Agent
Note 1: 920-119 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 920-119 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 920-119 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 11.
A filed engineer is troubleshooting a Symposium TAPI Server 2.3. The IVR call data is never available at the client application. Using the Logger Utility the field engineer discovers that the call data from the IVR is not being associated with any existing call ID's. What should be done to resolve this malfunction?
A. Monitor/acquire the IVR lines with TAPI server.
B. Stop and restart the processes on the IVR system.
C. Configure the IVR SYSTM AND THE tapi SERVER TO A NEW PORT.
D. Check network connectivity between TAPI server and the IVR system
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