920-106 NNCSS SYMPOSIUM CALL CENTER EXAM
Note 1: 920-106 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 920-106 Answers are not shown in demo questions.
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Note 2: 920-106 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 5.
A user is configuring and acquiring phone sets on an Option 11 using the TN on Card four and unit two of that card. They get an error when they acquire the phones using the TN designation of 4-2. What is the most likely cause of the problem?
A. The Symposium Call Center Server DN format is wrong it should DN Number XXXX Customer Number ACD Queue.
B. The Symposium Call Center Server TN format is wrong it should "loop-1-1-unit" on an Option 11 (for example, 4-1-1-2)
C. The Symposium Call Center Server TN format is wrong it should "loop-0 -0-unit" on an Option 11 (for example, 4-0-0-2).
D. The Symposium Call Center Server TN format is wrong it should "loop-Expansion Cabinet Number-0-unit" on an Option ii (for example, 4-0-2).
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