70-270 Installing, Configuring, and Administering Microsoft Windows XP Professional Training Boot Camp

Demo Question 8.

You are the desktop administrator for the sales department at EliteCertify.com. All employees have Windows XP Professional portable computers. In their work, sales department personnel, needs to be able to dial-in to the company network for online-ordering and product documentation when the visit customers. These users must also be able to fax documents to customers from their computers. Sandra, a user in the sales department, needs to have the network dial-up access configured immediately. First, you insert a 56-Kbps PCMCIA fax modem into Sandra's computer. You restart the computer and log on as a local administrator. Then, you start the Network Connection Wizard. However, the modem does not appear in the list of devices that you can select for marking the dial-up connection. You need to be able to install Sandra's modem. What should you do?

A. Disable the portable computers' built-in serial ports.
B. Manually install the modem device driver provided by the manufacturer.
C. Decrease the maximum port speed on the modem's COM port to 57600.
D. Set the Driver Signing Options to Ignore - Install the software anyway and do not ask for my approval.
E. Use the Add or Remove Windows Components Wizard to install the Fax service.


Display Answer

Answer: B.

Explanation: In this scenario the device is not listed therefore it has not been installed. This is because Windows XP Professional did not detect the device at start up and thus did not automatically install the device drivers. If a device is not installed automatically by Plug and Play enumeration during startup, we must use the Add/Remove Hardware Wizard to manually install the device drivers. Incorrect