70-270 Installing, Configuring, and Administering Microsoft Windows XP Professional Online Class

Demo Question 10.

You have installed Windows XP Professional on your private portable computer. Your computer meets the minimum requirements for the operating system. After the installation, you wish to configure hibernation, but this option is unavailable. After some troubleshooting you find out that you need to update BIOS in your computer. To ensure that the option becomes available, you update the BIOS on the computer. However, after the update, the computer displays a STOP error whenever you attempt to restart the computer and you are unable to successfully start the computer. You need to start the computer and enable hibernation. What should you do?

A. Use System Restore to restore the last restore point.
B. Restart the computer with the last known good configuration.
C. Use the Recovery console to add the correct Advanced Configuration and Power Interface (ACPI) HAL to the computer.
D. Reinstall Windows XP Professional to enable Advanced Configuration and Power Interface (ACPI) and power management support.


Display Answer

Answer: D.

Explanation: We upgrade the BIOS to enable Windows use hibernation. Hibernation is an ACPI feature. The BIOS upgrade requires and upgrade of the Hardware Abstraction Layer (HAL) of Windows XP. Some HAL upgrades can be accomplished by using the Device Manager, in particular the Device Manager can be used when upgraded a single processor system to a multi-processor system. However, the change from non-ACPI to ACPI by changing drivers is not supported. To properly make this change, an in-place upgrade (where the computer is converted to ACPI during Setup) is mandatory. We must reinstall the operating system. Note: The HAL (Hardware Abstraction Layer) is a set of drivers, upon which the Windows NT kernel is based. If the installed HAL is incorrect, you may have a problem ranging from certain settings not working (such as ACPI or APM) to Windows not starting at all. Incorrect