642-161 IP Contact Center Express Implementation (IPCCX) Exam Questions

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642-161 IP Contact Center Express Implementation (IPCCX)

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Demo Question 9.

What step can be used in a workflow to determine if the contact is ASR enabled?

A. Get User Info step
B. Set Contact Info step
C. Get Call Contact Info step (it has an ASRP parameter)
D. Get Contact Info step (it has an ASP supported attribute)

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Answer: D

Explanation:

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