642-161 IP Contact Center Express Implementation (IPCCX)
Note 1: 642-161 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 642-161 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 642-161 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 8.
How can real-time statistics be reported?
A. Using Cisco Agent Desktop Application
B. Using Web Page Link from Call Manager
C. Using Real Time Reporting Desktop Application
D. Using Web Page Link from CRS Page
Display Answer
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Answer: D
. (page 17-6 of "IPCC Express and IP IVR Deployment", Volume 2, Version 3.5, Student
Guide. Copyright 2004)
Explanation:
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