642-091 CRM Express Integration
Note 1: 642-091 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 642-091 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 642-091 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 6.
What answer best describes the role of the Cisco TAPI service provider on the CallManager Express?
A. sends TAPI messages to the IP phone so that it can pop the associated customer record
B. sends TAPI messages to the Microsoft CRM server so it can pop the associated customer record
C. receives TAPI messages from the Microsoft CRM server so that it can pop the associated customer record
D. increases lookup time of queries sent to the SQL server
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