642-091 CRM Express Integration
Note 1: 642-091 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 642-091 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Note 2: 642-091 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.
Demo Question 10.
Identify the four types of information stored within the phone call record when the Cisco CRM Communications Connector is enabled. (Choose four.)
A. call initiator
B. incoming caller's credit line
C. phone call duration
D. direction of call
E. duration of the phone call
F. tracks the cost of the call to the customer
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