000-695 Fundamentals of Enterprise Solutions Using Practice Exams


IBM ™

000-695 Fundamentals of Enterprise Solutions Using



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Demo Question 2.


In gathering information about the customer's IT organization, the customer has mentioned the Operations staff, but has not included any details. Which three types of information would be useful when adding Operations to a diagram of the IT organization? (Choose three.)

A. Relation to Help Desk
B. Hours of operation
C. Location(s)
D. Reporting chain
E. SLAs


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Answer: A,C,D

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