000-235 AIX 5L Problem Determination Training Course


IBM ™

000-235 AIX 5L Problem Determination



Note 1: 000-235 Exhibit and all related diagrams are not shown in demo questions.
Note 2: 000-235 Answers are not shown in demo questions.
Exhibits and Answers are only provided in the Full Version.


Demo Question 7.


Which of the following indicates the importance of obtaining a good description of a problem from the user's perspective?

A. The user must feel a good sense of involvement.
B. It will be easier to demonstrate that the problem has been solved.
C. A description of the problem will be necessary for the service report.
D. It is not important because the user seldom knows how to describe the problem.


Display Answer


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Answer: B

Explanation:



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